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Caring for your keepsakes

Care Instructions

For your keepsake to bring you joy for many years please remember the following:

Remove your jewellery when showering or swimming, sleeping, exercising, applying make-up and cosmetics, perfume, oils and moisturisers.

When not being worn, store your jewellery in the pouch or box provided, keeping out of sunlight, moisture and extreme temperatures. As living materials, metals may react when left unworn and exposed to the elements or air. If this happens, and you experience discolouration, use a polishing cloth to gently buff the piece. Bluebird Co. is not responsible for returning or exchanging pieces that have discoloured due to incorrect storage.

The pH of your skin is as unique as you are! If your natural perspiration & body oils are acidic, you may see discolouration or oxidisation on your jewellery. If this is the case Bluebird Co. are not responsible for returning or exchanging pieces.

If you choose to layer necklaces or pendants, please note that metal rubbing against metal may affect the integrity of your pieces. If this is the case Bluebird Co. is not responsible for returning or exchanging pieces.

The following guidelines will also apply to your specific piece:

14k Gold Vermeil

Gold vermeil jewellery uses an 18th century French jewellery technique in which a thick layer 14k solid gold plated over a base of 925 sterling silver, which makes it hypoallergenic. Gold vermeil offers up to 3-4 times thicker gold-plating than standard plating making it long-wearing and suitable for daily wear. To clean gold vermeil jewellery buff VERY gently with a soft, dry 100% cotton cloth or microfibre cloth. NEVER use silver cloth or chemical cleaners on 18k gold vermeil jewellery as it can strip the gold finish. Gold vermeil jewellery will tarnish naturally over time and will acquire a patina that adds character to the item.

14k Gold-plated | 925 Sterling silver base metal

A thick layer of solid, 14 karat yellow gold bonded over 925 sterling silver. Our 925 sterling silver-based pieces are nickel-free and hypoallergenic. These pieces are hard-wearing, can be worn daily and with the proper care will last many years.

Sterling Silver

Sterling silver jewellery can be cleaned very easily with a silver cloth but be sure to avoid contact with any stones or gems.

Jewellery Cleaning Solutions

Solutions that are formulated specifically for cleaning jewellery are safe to use on solid gold and solid silver pieces . Never use jewellery cleaning solutions on pearls, rose quartz, opals and gold plating.